our Surron Warranty
What’s Covered and What’s Not
Clearly outline what is covered under the warranty
At buy used surron, we stand behind the quality of our products and services. Our warranty ensures that your Surron e-bike is protected against manufacturing defects, so you can ride with confidence. Please review the details below to understand what’s covered and how to make a warranty claim.
Warranty Coverage
Clearly outline what is covered under the warranty
Duration:
This warranty is valid for a year from the date of purchase.
Duration:
This warranty is valid for a year from the date of purchase.
Coverage
The warranty covers parts and workmanship
Coverage:
The warranty covers parts and workmanship
Limitations and Exclusions
- Damage caused by accidents, crashes, or improper use.
- Wear and tear on consumable parts (e.g., tires, brake pads, chains).
- Modifications or repairs performed by unauthorized technicians.
- Use of non-Surron-approved parts or accessories.
Customer Responsibilities
what customers need to do to maintain their warranty
- Regularly maintain your Surron e-bike as outlined in the user manual
- Use only Surron-approved parts and accessories.
- Avoid misuse or extreme riding conditions that may void the warranty.
